support Support Phone Number 317.664.7769 x2 Connect to Remote Support Windows Mac 1. Click on the appropriate button to begin the download of the remote control tool. 2. Launch the downloaded program. It may be in your Downloads folder. 3. Give the 9-digit number to your IT admin. When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again. Support Portal Access Log in