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What do I do if my company’s network has been hacked/breached?

If you feel that your firm has been the victim of a cybersecurity event there are specific steps that you need to take:

  1. Verify the attack vs. the possibility of a system failure or system error
  2. Determine what data has been compromised
  3. Identify vulnerabilities that caused the breach and begin containment exercises  
  4. Fix the vulnerabilities so minimize ongoing and future threats-Change passwords 
  5. Notify key legal, banking, insurance partners and key staff members of the incident  
  6. Increase IT security measures through an experienced, professional cybersecurity organization 

 

It is very important that you take actions in a specific order to minimize your potential data losses and the negative impact on your staff, clients, and organization’s reputation.  Proxurve Solutions Inc. can provide remote or onsite services to help you through these steps and be your advocate when working through insurance and client facing communication matters.

How do I know if I have the right Cybersecurity tools in place to keep my company safe?

Unfortunately, in the current landscape of cybercrime there is no easy answer or solution but there are steps you can take to significantly reduce your company’s exposure to an attack.  When we engage with a concerned business owner we follow these steps:

  1. We engage in an Executive Leadership Conversation (ELC) to listen to your concerns and better understand your situation. 30 minutes via TEAMS call. (There is no fee for this meeting.)
  2. We discuss a basic discovery process to help uncover your organization’s strengths and weaknesses as they relate to Cybersecurity. 
  3. We offer options that include a basic vulnerability test to see how your network and devices perform under pressure then we review the results with you in a collaborative session. (Fees for these services are based on size and complexity and range from $2.5K-$5K) 
  4. Once vulnerabilities are identified we can provide reporting to your internal IT staff to mitigate the issues, or we can provide a budgetary quote to provide those services.
  5. Once mitigated, we will provide recommendations on a multi-layered security program to ensure that your organization has a proactive approach to cybersecurity moving forward.

 

As a locally owned and operated business, we focus our efforts on consistent, repeatable, best practice-based processes that keep quality and results high while keeping costs manageable for the services we provide.  Our ultimate goal is to give our clients peace of mind that their network is protected.  

My IT staff says we have cybersecurity measures in place, but how can I be sure?

In today’s cybercrime environment, there’s no one-size-fits-all solution to prevent attacks, but there are effective ways to lower your risk. Here’s how we help:

  • Initial Meeting: We start with a 30-minute chat over TEAMS to understand your concerns and assess your situation. This meeting is complimentary.
  • Assessment: Next, we conduct a basic review to identify your business’s cybersecurity strengths and areas needing improvement.
  • Vulnerability Test: We offer an option for a vulnerability test to see how well your network and devices handle potential threats. Afterward, we’ll go over the results with you. This service is priced based on company size and complexity, typically ranging from $2.5K to $5K.
  • Addressing Issues: If we find vulnerabilities, we’ll provide a report for your IT team or offer a quote to handle the fixes for you.
  • Ongoing Protection: After any issues are resolved, we can recommend a layered security program to help keep your business secure over the long term.

This approach allows us to create a tailored cybersecurity strategy that meets your organization’s needs and helps minimize the risk of cyber threats.

How can I help my IT staff learn more about Cybersecurity?

Over the past 3 to 5 years, IT has changed dramatically.  One of the biggest changes we have seen is the cybersecurity landscape vs. traditional day to day network, server, or software issues.  The idea that an IT staffer can simply “add Cybersecurity” to the list of things they are chartered with is not a realistic perspective in most cases.  The main reasons this is not realistic include:

  1. Amount of time needed to stay up to date on the latest threats and solutions to those threats while managing day-to-day activities and needs of staff.
  2. Capacity to monitor cybersecurity alerts to ensure that staff are not accidentally launching virus/malware-based elements into your IT infrastructure.
  3.  Depth of knowledge to develop a multi-layered approach to stopping cybercriminals attempts to penetrate your IT infrastructure.

 

Over the past 3 years many of our clients with internal IT staff have come to us for support in this area.  We created a Cyber Risk Management Program that allows us to handle the necessary Cybersecurity aspects of support while your internal IT staff support the rest.  This program even includes a 24 hour per day, 7 day per week, 365 days per year Security Operations Center to address any security issues that may arise, day or night. 

Yes, you can educate your IT staff on the latest Cybersecurity threats, but can they stay up to date ongoing and what if you have staff turnover?  Our Cyber Risk Management Program has proven to be a great option for many clients in a co-managed environment. 

What if I may want to consider an IT provider change?

 As an organization we focus our efforts on the Cybersecurity and AI areas of IT.  We work with small to midsize businesses to help secure their environments and with their leadership to help them understand how to use technology as a differentiator to help grow their business productivity and profitability. 

Many clients and prospective clients are trying to navigate how AI could positively impact their businesses or how they can ensure that they do not fall behind a competitor who is using AI to their benefit.  Our perspective is simple. If we are supporting your organization from a Cybersecurity standpoint and you are curious how AI could benefit, then we may be a good fit to be your new IT provider.  We do provide Indianapolis based helpdesk and onsite support services, project management, migration services and cloud-based services with an emphasis on Microsoft infrastructure.

If you would like to have a more in-depth, non-technical conversation regarding our offerings we call that engagement an Executive Leadership Conversation or ELC.  Our initial engagement is complimentary, and we normally conduct that 30-minute meeting via TEAMS.  Both parties have the opportunity to ask and answer questions in a very relaxed and professional manner during the call then we decide where we go from there! 

I don’t have any data hackers would want, so why do I need cybersecurity protection?

The Bottomline is the hackers are not after your data, they want to cripple your business.  Hackers want to lock down your network, email, client communications, and financial institution relationships. Once that is established, they will mine your data for valuable information and could send emails to your clients impersonating your organization with ransomware that will infect your client’s networks as well. These activities cause immeasurable harm to your organization’s reputation, client relationships, vendor relationships and staff confidence in leadership direction. Having a detailed Cybersecurity Plan in place for your organization is a critical part of business continuity and sustainability planning.